This documentation supports the 20.02 version of Remedy Change Management.

To view an earlier version, select the version from the Product version menu.

Modifying records

After you generate a record, you can modify or update the information it contains.

To modify a record

  1. Open the record that you want to modify.
  2. Click the field, tab, or link in the navigation pane that contains or takes you to the information you want to update.
  3. Make the appropriate changes.
  4. Click Save.
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