This documentation supports the 20.02 version of Remedy Change Management.

To view an earlier version, select the version from the Product version menu.

Editing the directory service

You must edit the Directory Service Remedy Integration to include the CMS AR System User with exactly the same login and password that you created when you created the CMS AR System User.

See the BMC Configuration Automation for Clients CMS and Tuner Guide for complete instructions on editing directory services.

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