Viewing configuration items related to a change request
You can view the configuration information from within Change Management in the Relationships tab of the Change form.
Select the configuration item from the Show Related list, select the configuration item, and then click View. The Asset Management Configuration Information form appears, showing details of the configuration.
You cannot define a new configuration item on the Relationships tab. Use the Functions > Manage CIs on the Change Management console to define new CIs. For more information, see Creating a CI.