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This documentation supports the 19.11 version of BMC Change Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Searching for CIs from the Change Management console

Use the following procedure to search for configuration items (CI) records from the Change Management console. Use this procedure any time you need to open a CI record to see details about it, or to modify it.

To search for CIs from the Change Management console

  1. From the Navigation pane of the console, choose Functions > Manage CIs.
  2. From the CI Type list on the Manage CI Information window, select the type of CI and click Search.
  3. On the search form provide information about the CI and click Search. Click Search without entering any information in the form to search for all available CIs.
  4. Select the CI from the search results displayed on the top of the page. Details of the selected CI are displayed in the CI form.
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