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This documentation supports the 19.11 version of BMC Change Management, which is available only to BMC Helix subscribers (SaaS).

To view an earlier version, select the version from the Product version menu.

Change Management and Release Management web services

You create and modify infrastructure change records by using the Change Management interface forms.

  • When you create an infrastructure change, you can perform the following actions:
    • Relate the change with an existing CI entry.
    • Create a work information entry.
  • When you modify an infrastructure change, you can also create a work information record.

Following is a list of the web service functions available for Change Management. These functions are described in the sections that follow.

FunctionDescription
Change_Submit_ServiceSubmits change requests with work information and associates the change with an existing CI.
Change_Modify_ServiceModifies change requests with work information.
Change_Query_Service/Change_QueryList_ServiceSearches for a specific change ticket (Change_Query_Service) or set of change tickets (Change_QueryList_Service).
Change_GetWorkInfoListRetrieves a list of work info records for a list of changes.
GetListOfRelatedChangesRetrieves a list of related changes.

You create, modify, and query release records using the Release Management interface forms. When you create a release, you can perform the following actions:

  • Relate the release with an existing CI entry.
  • Create a work information entry.
  • Use an existing release template.

You can also manage Manifest Relationships by using the ReleaseManifestInterface form, which enables you to create, update, and remove these associations.

Following is a list of the web service functions available for Release Management. These functions are described in the sections that follow.

FunctionDescription
Release_Submit_ServiceSubmits release requests.
Release_GetWorkInfoListRetrieves a list of work info records for a list of releases.
GetListOfRelatedReleasesRetrieves a list of related releases.

Modify and query release operations

Modifies and queries releases along with multiple relationships and work information entries.
Create ManifestCreates Manifest associations.
UpdateManifestUpdates Manifest associations.
RemoveManifestRemoves Manifest associations.
CreateCreates release relationship.
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