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This documentation supports the 19.08 version of Change Management.

To view an earlier version, select the version from the Product version menu.

Responding to task reassignments as a change coordinator

As a change coordinator, you might need to assign new assignees to tasks associated with your change. Task reassignment is performed manually, directly on the Task form.

To respond to task reassignment requests as change coordinator

  1. In the change request, from the Tasks tab, open the task you want to reassign.
  2. Click the Assignment tab.
  3. After reviewing the task, reassign the request as needed.
    If you decide to reassign the task:
    1. In the Assignee field, select a new staff member.
      The task is assigned to this new staff member.
    2. In the Notify Assignee field, select Yes.
    3. Update the work history.

      Important

      If you reject the assignment request, set Notify Assignee to Yes and update the work history.

  4. Click Save.
    When the task is reassigned, the previous and new assignees are automatically notified of the changed assignment.
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