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This documentation supports the 19.08 version of Change Management.

To view an earlier version, select the version from the Product version menu.

Permissions and roles required to configure BMC Change Management approvals

Configuring approvals with BMC Change Management requires various permissions and roles. This topics explains what permissions are required for the various tasks.

Configuring approvals

Task

Description

Permissions required

Setting up approval process configuration records for your company

Use the Approval Process Configuration form (Foundation > Advanced Options > Approval Process Configuration) to connect the approval process configuration records to companies by phase.

  • Infrastructure Change Config
  • Approval Admin is optional if you require administrative access to the Approval Server configuration forms (AP:Administration)

Creating people and mapping roles for approvals

Use the People form (Foundation> People> People ) to define people and support groups.

Contact Organization Admin

Setting up approval mappings

Use the Approval Mappings form (Change Management> Approval> Approval Mappings) to set up approval mappings for the different phases. Includes step-by-step instructions on creating individual and group approver mappings.

One of the following permissions is required to access this form:

  • Infrastructure Change Config
  • Contact Organization Admin
  • Contact Support Admin
  • Requester Console Master
  • Approval Admin is optional if you require administrative access to the Approval Server configuration forms (AP:Administration)

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