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This documentation supports the 19.08 version of Change Management.

To view an earlier version, select the version from the Product version menu.

Notifications by groups

The following table lists the change events that trigger notifications and the change management groups to which they are sent.

Important

When an individual Change Coordinator is defined for a request, group notifications are not sent out for that request.

 Change statuses when notifications are sent to groups

Current status

Coordinator group

Support group

Change Implementer group

Draft

-

-

-

Request for Authorization

-

-

-

Request for Change

Yes

Yes

-

Planning in Progress

Yes

Yes

-

Scheduled For Review

Yes

Yes

-

Scheduled For Approval

-

-

-

Scheduled

Yes

Yes

Yes

Implementation in Progress

-

-

-

Completed

-

Yes

-

Closed

-

-

-

Pending

-

-

-

Rejected

-

Yes

-

Cancelled

-

-

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