This documentation supports the 19.02 version of Change Management.

To view the latest version, select the version from the Product version menu.

Architecture

Remedy Change Management provides a set of interfaces that you can use to integrate other applications with the Change Management application. Additionally, you can view metrics or statistics of the change management process state using the Change Management Dashboard view. 

For additional information about the BMC Remedy IT Service Management solution architecture, see Architecture.


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