Working with costs
This module allows you to track costs for different tasks and then propagate these costs to the parent change or release record. You can then accumulate the total cost of all the related tasks, services or configuration items (CIs) related to the parent record.
Costs for a change or release can be added by users with Change User permissions, but only users with Cost Manager permissions can configure costing information.
This section provides the following information:
- Costing process workflow
- Costing limitations
- Adding and viewing costs
- Calculating the costs of a change request
- Using autocost estimates
- Allocating costs to CIs
For more information on configuring costs, see the following topics: