This documentation supports the 18.08 version of Change Management.

To view the latest version, select the version from the Product version menu.

Release Management predefined reports

The activities of most release coordinators center around release request analysis, for example, determining the length of time spent on release requests, types of releases requested, and frequently repeated tasks. Release Management reports to give you quick and easy access to information about your system.

To access the Reporting Console, in the navigation pane on the Release Management console, choose Functions > Reports. You first select the type of report that you want to run. The report type pulls information from the appropriate BMC Remedy ITSM application form. After you select a report type, you select the individual report that you want to run.

The "Web reports — names and descriptions" table describes the predefined Web reports.

Web reports — names and descriptions

Report name


Release > Configuration Item > Configuration Item Scheduled Releases

Releases Scheduled By Configuration Item

Shows all scheduled release requests grouped by CI

Release > Risk > Release Risk And Impact

Release Risk And Impact By Scheduled Start Date

Shows all releases with details of Risk and Impact, grouped by their scheduled start date

Release > Release Requests > Problem Records

Releases with Related Problems

Shows all problems related to the release

Release > Costs > Cost Summary/Year-Quarter by Service - Actual Cost

Cost Summary/Year-Quarter By Service-Actual Costs

Cross-tab report that provides the actual costs by the Service CI

Release > Configuration Item > Service Scheduled Releases

Releases Scheduled By Service

Shows all releases scheduled by Service CI, grouped by Service CI Name

For detailed information about generating reports, see Generating a standard report .

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