This documentation supports the 18.08 version of Change Management.

To view the latest version, select the version from the Product version menu.

Release Management predefined reports

The activities of most release coordinators center around release request analysis, for example, determining the length of time spent on release requests, types of releases requested, and frequently repeated tasks. Release Management reports to give you quick and easy access to information about your system.

To access the Reporting Console, in the navigation pane on the Release Management console, choose Functions > Reports. You first select the type of report that you want to run. The report type pulls information from the appropriate BMC Remedy ITSM application form. After you select a report type, you select the individual report that you want to run.

The "Web reports — names and descriptions" table describes the predefined Web reports and the "Crystal reports — names and descriptions" table describes the predefined SAP Crystal Reports included, organized by the type of report.



Web reports — names and descriptions

Report name

Description

Release > Configuration Item > Configuration Item Scheduled Releases

Releases Scheduled By Configuration Item

Shows all scheduled release requests grouped by CI

Release > Risk > Release Risk And Impact

Release Risk And Impact By Scheduled Start Date

Shows all releases with details of Risk and Impact, grouped by their scheduled start date

Release > Release Requests > Problem Records

Releases with Related Problems

Shows all problems related to the release

Release > Costs > Cost Summary/Year-Quarter by Service - Actual Cost

Cost Summary/Year-Quarter By Service-Actual Costs

Cross-tab report that provides the actual costs by the Service CI

Release > Configuration Item > Service Scheduled Releases

Releases Scheduled By Service

Shows all releases scheduled by Service CI, grouped by Service CI Name





Crystal reports — names and descriptions

Report name

Description

Release > Calendar > Releases By Calendar Date Range

Releases By Calendar Date Range

Shows all release requests grouped within a specified range of dates

Release > Costs > Cost Summary/Year-Quarter by Location - Actual Cost

Cost Summary/Year-Quarter By Location- Actual Costs

Cross-tab report that provides the actual costs incurred by the request location

Release > Release Requests > Activities

Activities By Status and Dates

Shows all releases, grouped by Status and Date

Releases With Activities and Tasks

Shows all activities and tasks associated with releases

Release > Release Requests > Approvals

Release Approvals By Approval Status

Shows all release requests that have been approved, grouped by their approval status

Release > Release Requests > Change Requests

Releases with Related Changes

Shows all change requests associated with the release

Release > Release Requests > Incident Records

Releases with Related Incidents

Shows all incidents related to the release

Release > Release Requests > Releases with Manifest Information

Releases with Manifest Information

Shows all activities and changes related to releases

Release > Release Requests > Unsuccessful

Unsuccessful Releases

Shows all unsuccessful releases



For detailed information about generating reports, see Generating a standard report .

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