This documentation supports the 18.08 version of Change Management.

To view the latest version, select the version from the Product version menu.

Creating and viewing reminders

You can set reminders to send notes to yourself and others.

To view and create reminders

  1. On the Change Management console select Functions > Reminders.
    The Show Reminders tab displays a list of reminders that you can filter using the options in the Show Reminder drop down.
  2. Select the Create Reminder tab to create a new reminder.
  3. Enter information in the fields as appropriate.

    Field

    Description

    Notify

    The options are as follows:

    • Individual — Select this option to notify a user.
    • Group — Select this option to notify a group.

      Note: If you select the Group option, all the people who belong to the support group and have the Infrastructure Change Approver functional role are set up as approvers. By default, only one approver in the group must sign off on the approval before it can move to the next status.

    Recipient

    Enter the name of the user or group and press Enter.

    AR login

    If you select Individual, this field appears. The logon ID of the user is automatically included when you select the user.

    Time

    Select the calendar icon to select the date and time for when the reminder needs to be set. By default, the time is set to an hour ahead of the current time.

    Subject

    Specify a subject for the reminder.

    Message

    Enter a brief message related to the reminder.

  4. Click Save.
    A confirmation message with details of the notifier and time of the reminder is displayed.
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