This documentation supports the 18.08 version of Change Management.

To view the latest version, select the version from the Product version menu.

BMC Change Management predefined reports

You first select the type of report that you want to run. The report type pulls information from the appropriate BMC Remedy ITSM application form. After you select a report type, you select the individual report that you want to run.

The "Web reports — names and descriptions" table describes the predefined Web reports and the "Crystal Reports — names and descriptions" table describes the predefined SAP Crystal Reports included, organized by the type of report.

Note

Out-of-the-box web reports provided with BMC Remedy IT Service Management cannot be modified even if the user is an application administrator because the reports are not created using the BMC Remedy Action Request System Report console. An application administrator, can however, delete these reports.

Web reports — names and descriptions

Report name

Description

Change > Change Requests > Change Manager and Scheduled Start Date

Changes By Manager and Scheduled Start Date

Shows all change requests grouped by the change manager and scheduled start date

Change > Configuration Item > Changes Scheduled by Configuration Item

Changes Scheduled by Configuration Item

Shows all scheduled change requests grouped by CI

Change > Risk > Change Risk Report by Scheduled Start Date

Change Risk Report by Scheduled Start Date

Shows all change requests grouped according to their Risk Level and Planned Start Dates

Change > Change Requests > Changes with related Problem records

Changes that have a Problem record associated with them

Shows all the change requests that are related to a Problem record

Change > Change Requests > Changes with related Incident records

Changes that have an Incident record associated with them

Shows all the change requests that are related to an Incident record

Crystal Reports — names and descriptions

Report name

Description

Change > Calendar > Changes By Calendar Date Range

Changes By Calendar Date Range

Shows all change requests grouped within a specified range of dates

Change > Change Requests > Backed Out Change Request

Backed Out Change Request

Shows all backed-out change requests

Change > Change Requests > Change Manager

Changes By Change Manager

Shows all change requests grouped by the change manager

Change > Change Requests > Change Type

Changes By Type

Shows all change requests grouped by change type

Change > Change Requests > Changes By Assignee and Scheduled Start Date

Changes By Assignee and Scheduled Start Date

Shows all change requests grouped by the change coordinator and scheduled start date

Change > Change Requests > Changes By Business Justification

Changes By Business Justification

Shows all change requests grouped by the change business justification

Change > Change Requests > Changes By Change Coordinator

Changes By Change Coordinator

Shows all change requests grouped by their change coordinator

Change > Change Requests > Changes By Status

Changes By Status

Shows all change requests grouped by status

Change > Change Requests > Location And Scheduled Start Date

Changes By Location and Scheduled Start Date

Shows all change requests grouped by their change location and sorted by the scheduled start date

Change > Change Requests > Location And Status

Changes By Location and Status

Shows all change requests grouped by their change location and sorted by the change status.

Change > Change Requests > Operational Categorization

Changes By Operational Categorization

Shows all change requests grouped by operational categorization

Change > Change Requests > Related Changes

Changes with Related Changes

Shows all change requests that are related to other change requests, grouped by the parent change request

Change > Change Requests > Requester

Changes By Requester and Status

Shows all change requests grouped by requester information and support company information

Change > Change Requests > Status Reason

Changes By Status Reason

Shows all change requests grouped by status reason

Change > Change Requests > Class

Changes By Class

Shows all change requests grouped by the change Class, previously termed as change timing

Change > Change Requests > Configuration Item

Virtual Machines by Decommission Date

Shows all virtual machines with a decommission date proposed for the selected date range

Change> Change Requests> Service Requests

Note: You must have BMC Service Request Management installed to view Service Request related reports.

Requests for Virtual Machines

Shows all service requests for virtual machines.

Decommission Requests for Virtual Machines

Shows all decommissioned requests for virtual machines

Extension Requests for Virtual Machines

Shows all requests for virtual machine extensions

Change > Change Requests > Approvals

Change Requests By Approval Status

Shows all change requests grouped by approval status

Change Approvals By Virtual Machines

Shows all change requests related to virtual machines along with the last approval status of the change

Change > Change Requests > Approval Status

Virtual Machines Requests by Approvals

Shows all service requests for virtual machines grouped by approval status
You must have BMC  Service Request Management installed to view this report.

Change > Configuration Item > Open Change Requests by Configuration Item

Open Changes Requests By Configuration Item

Shows all change requests related to CIs and grouped by CIs

Change > Configuration Item > Configuration Item Scheduled Changes

Changes Scheduled by Virtual Machine

Shows all change requests related to virtual machines with status Scheduled and a start date

Change > Configuration Item > Status

Open Change Requests for Virtual Machines

Shows all open change requests related to virtual machines for which the status is not Completed, Cancelled or Draft

Change > Costs > Cost Categories/Types

Change Cost Categories - Actual Cost

Shows the actual costs incurred for the change requests

Change Cost Categories - Budgeted Costs

Shows the budgeted costs incurred by the change requests

Virtual Machine Costs

Displays costs incurred for the VM. The costs include cost for change for the VM and VM costs.

Change > Costs > Cost Summary/Year-Quarter

Cost Summary/Year-Quarter by Change Location - Actual Cost

Cross-tab report that provides the actual costs incurred by the change location

Cost Summary/Year-Quarter by Change Location - Budgeted Cost

Cross-tab report that provides the budgeted costs by the change location

Cost Summary/Year-Quarter by Operational Categorization - Actual Cost

Cross-tab report that provides the actual costs incurred by the change operational categorization

Cost Summary/Year-Quarter by Operational Categorization - Budgeted Cost

Cross-tab report that provides the budgeted costs incurred by the change operational categorization

Virtual Machine Costs by Quarter

Cross-tab report that provides the quarterly costs incurred for the VM. The costs include cost of the change for the virtual machine and the actual virtual machine costs.

Change > Impact > Change Impact Report by Planned Start Date

Change Impact Report by Planned Start Date

Shows all change requests grouped according to their Impact, Urgency, and Planned Start Dates

Change > Request and Tasks > Changes and Tasks by Status

Changes and Tasks by Status

Shows all tasks related to change requests sorted by task status

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