This documentation supports the 18.05 version of Change Management.

To view the latest version, select the version from the Product version menu.

Mapping system roles to BMC Change Management roles

You can map various system roles to the Remedy Change Management users.

System roleCorresponds to
Application Manager
  • Users having the Change Coordinator role
  • Users having the Change Manager role
  • Users having the Change Master permission
Application ImplementerUsers belonging to the Change Implementer support group
Application Requester

Users that are entered in the following fields:

  • Submitted by
  • Requested by
  • Requested for
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