Advanced task group template - Standard type
The task group template provided with the Remedy ITSM Suite of applications uses advanced type task group templates. Advanced task group templates provide a sophisticated flow mechanism that lets you define how task templates and task group templates relate to each other. You can also use operators to define task completion.
Unlike basic task group templates that utilize sequencing, users cannot change the sequence at runtime with advanced task group templates. For a step-by-step procedure to create advanced TMS workflow that bypasses tasks, see Example of creating task templates with a workflow.