Preparing to upgrade TrueSight Capacity Optimization
Upgrading the TrueSight Capacity Optimization product requires you to complete the following pre-upgrade tasks. You can download the upgrade files from the BMC Electronic Product Distribution (EPD) site.
- Prepare for upgrading the components.
The following table lists the tasks that will help you prepare for upgrading the individual components.
Component Task Remedy Single Sign-On Preparing to upgrade Remedy Single Sign-On
Preparing to upgrade the Presentation Server Application Server Gateway Server Preparing to upgrade the Gateway Server Capacity Agent Preparing to upgrade the Capacity Agent
Where to go from here
After completing the pre-upgrade tasks, you can begin upgrading the product components.