11.5.01: Service Pack 1


This topic describes the enhancements provided in this service pack, and provides instructions for downloading and applying the service pack.

Before you install this service pack, you must have previously installed the base version (11.5.00) of the product. 

Known and corrected issues

For information about issues corrected in this service pack, see Known and corrected issues.

Enhancements

TrueSight Capacity Optimization11.5.01 offers the following key features and enhancements:


 

Enhanced Google cloud support


New out-of-the-box views for Google VM instances

You can now analyze and manage the capacity of VM instances in your Google infrastructure. The GCP views provide an overview of the available capacity, utilization, trends, and residual capacity in terms of CPU, memory, and storage utilization for each entity.

For details, see GCP views.

Enhanced ETL modules to import Google data

Improved User Experience


Enhanced recommendation details

For idle, overallocated, and future saturation recommendations, the following additional details are provided:

  • Criteria used for generating a recommendation
  • Comparison showing the expected benefits after implementing a recommendation

For more information, see Using recommendations to resolve capacity risk and efficiency issues.



Ability to export and import custom data marts

You can now export and import custom data marts and reuse them in multiple environments of TrueSight Capacity Optimization, without having to recreate them. The new identifier attribute added to the custom data mart ensures that the relationship between data marts in the source environment is retained in the destination environment. You do not need to perform any additional manual task to replicate the data mart relationships. For more information, see Managing data marts for custom views, reports, and report templates and Upgrade notes.

The functionality to export and import custom views is also enhanced to include relationships between data marts. For more information, see Exporting and importing views.

Ability to create custom rolling statistics

The Rolling Statistics tab is added to the Custom statistics page to display the predefined set of entities and metrics for out-of-the-box rolling statistics. You can also create custom rolling statistics for additional metrics.

For more information, see Working with custom statistics.

Domain filter enhancements

  • The filter page displays all the domains in your environment with pagination to navigate through the domain pages.
  • Search can now be performed within the currently selected domain.
  • A browse sequence is displayed to quickly select the required domain in the hierarchy of nested domains.

For more information, see Using filtering options in the TrueSight console.

Enhancements to custom view templates

The following new configuration options are added to the custom view templates:

EnhancementSupported custom view templates

Ability to configure the right Y-axis in the chart:

You can now customize the metric parameters to enable the metric value to be displayed on the right Y-axis.

Data mart explorer template

System details template

System data explorer template

Business Driver data explorer template

System group data explorer template

Display of data based on custom data mart:

You can now configure the hierarchy of data to be displayed on the map based on the custom data mart.

Configuring the Sunburst template

Configuring the Tree Map template

Enhanced Kubernetes view

The Kubernetes view is enhanced to display detailed data for Kubernetes pods, controllers, and containers. You can use this information to perform detailed analysis of the capacity of your Kubernetes infrastructure.


Simplified Investigate Study creation

You can now create an Investigate study directly from the Investigate Study page. The Create Investigate Study wizard that was used for specifying study details is discontinued.

For more information, see Creating and managing Investigate studies.

Enhanced manager run configuration for Gateway Server

You can now configure the following additional manager run parameters while creating or updating an Agent list.

  • Number of nodes per policy file and manager run
  • Custom workload characterization
  • Timezone for collecting and processing data
  • Period for retaining and deleting data

For more information, see Managing the Gateway Server agent list.

Support for registering Capacity Agents using the API

The GWS Agent Registration API is introduced to create or update an Agent list, which contains names of managed systems where the Capacity Agent is installed. The Gateway Server uses Agent lists to register the Agents for data collection. For more information, see Registering the Agent using the GWS Agent Registration API.

Enhanced documentation

A new section, Implementing, is added to the documentation. It contains end-to-end use cases for different environments. The use cases describe how you can use TrueSight Capacity Optimization in your environment to meet your capacity management goals.

Extended Coverage for Data Collection

Metrics for Numa systems and HP IVM guests

The Capacity Agent can now collect metrics from Numa systems and additional metrics from HP IVM guests. For more information, see Linux metrics and UNIX system metrics.

New ETL to import data from AppDynamics

The new AppDynamics ETL enables you to collect data from AppDynamics, which is an application performance monitoring solution for enterprise technologies and cloud-native environments. This integration supports the following use cases and capabilities:

  • Business transactions defined within the AppDynamics platform: To build business-aware capacity models and forecast future business volumes
  • Application topology discovered by AppDynamics: To increase the capacity management process efficiency with up-to-date application structure available for analysis and models
  • Metrics imported at various aggregation levels: To analyze the capacity at the host, tier, and application level

The integration supports the AppDynamics SaaS offering and leverages the official AppDynamics REST APIs for data extraction.

For more information, see Moviri Integrator for TrueSight Capacity Optimization - AppDynamics.

Additional data sources for the Business Services view

The following ETL modules now support the collection of data at the service pool level, which you can analyze in the Business Services view:

ETL module enhancements

The following ETL modules are enhanced to support new features and additional metrics.

ETL moduleEnhancement
Hitachi Device Manager ETL for TrueSight Capacity Optimization

Enhanced to support data collection from physical disks.

Moviri Integrator for TrueSight Capacity Optimization - k8s Heapster

Moviri Integrator for TrueSight Capacity Optimization – k8s (Kubernetes) Prometheus

Enhanced to support data collection from different Kubenetes controllers, such as Deployment, ReplicationController, ReplicaSet, StatefulSet, and DaemonSet.

BMC - Atrium CMDB Extractor

Enhanced to support new properties that enable you to configure:

  • The traversal direction for specific Configuration Items (CIs)
  • The chunk size that is used to fetch the number of records by the graph walk query
  • Concurrent processing of threads
  • The number of levels traversed between the Configuration Items (CIs)
  • The flat hierarchy for the business services and applications

Extended software support

The following ETLs now support new software versions:

Simplified Data Access Control

Enhanced ETL Development Kit

The ETL Development kit now allows you to modify existing ETL packages and activate or deactivate the packages without using Integration Studio. For more information, see Using the ETL Development kit for managing custom ETLs.

Restricted access to public APIs

Access to the following public APIs is now restricted. As an administrator, you must provide the read or write permission to users for accessing these APIs.

  • Backend Control API
  • Chargeback API
  • Data API
  • Reservation API
  • Search API

For more information, see Accessing the public APIs.

New API key for programmatic access

You can now generate an API key that allows programmatic access to the TrueSight Capacity Optimization functionalities. You can use this key to authenticate users to connect to the TrueSight Capacity Optimization console in the following scenarios:

  • Activating the custom ETL package using the ETL Development Kit (EDK)
  • Calling the public APIs

For more information, see Generating an API key for programmatic access.

Proxy support for Remote ETL Engine

The Remote ETL engine is enhanced to support proxy server configuration for communication between the Remote ETL Engine scheduler and the Application Server. For enabling the proxy server configuration, an additional screen is added in the AS and ETL Engine installer. For more information, see Preparing to install the Application Server and ETL Engine.

Platform Updates

RHEL 8 support for Capacity Agents

Capacity Agents now support Red Hat Enterprise Linux version 8.

Support for using multiple TrueSight Capacity Optimization instances with a single Presentation Server

If you have multiple TrueSight Capacity Optimization instances in your environment, you can now use a single TrueSight Presentation Server to view the results from each TrueSight Capacity Optimization instance. For more information, see Using multiple TrueSight Capacity Optimization instances with a single Presentation Server.


Downloading the service pack

To access the EPD website, you must provide your BMC Support credentials. You must be licensed for the product to access the download page. You may be prompted to complete the Export Compliance Form.

Use the EPD links in the following sections to access the installation files on the EPD website. From the EPD page, download the installation files for your platform.


TrueSight Capacity Optimization
EPD link: TrueSight Capacity Optimization

Component details on the EPD page

 Remedy Single Sign-On Server
EPD (e-item) namePlatformProduct file name
Remedy Single Sign-On for TrueSight Version 11.3.01 for WindowsWindowsRemedy_Single_Sign-On_for_TrueSight_Version_11.3.01_Windows.zip
Remedy Single Sign-On for TrueSight Version 11.3.01 for LinuxLinuxRemedy_Single_Sign-On_for_TrueSight_Version_11.3.01_Linux.tar.gz
 TrueSight Presentation Server
EPD (e-item) namePlatformProduct file name
TrueSight Presentation Server Version 11.3.01 for WindowsWindowsTrueSight_Presentation_Server_11.3.01_Windows.zip
TrueSight Presentation Server Version 11.3.01 for LinuxLinuxTrueSight_Presentation_Server_11.3.01_Linux.tar.gz
TrueSight Presentation Server Version 11.3.02 for WindowsWindowsTrueSight_Presentation_Server_11.3.02_Windows.zip
TrueSight Presentation Server Version 11.3.02 for LinuxLinuxTrueSight_Presentation_Server_11.3.02_Linux.tar.gz
 Application Server and ETL Engine
EPD (e-item) namePlatformProduct file name
TrueSight Capacity Optimization Application Server 11.5.01 - InstallPrepare for Linux (x86_64)LinuxTSCO_AppServer_ver11.5.01_AS_PREPARE.zip
TrueSight Capacity Optimization Application Server 11.5.01 - InstallContent for Linux (x86_64)LinuxTSCO_AppServer_ver11.5.01_AS_CONTENT.zip
TrueSight Capacity Optimization ETL Engine 11.5.01 for Linux (x86_64)LinuxTSCO_AppServer_ver11.5.01_EE.zip
TrueSight Capacity Optimization Remote ETL Installer Proxy Update for Linux (x86_64)LinuxREE_Installer_Proxy_Update.zip
 Gateway Server
EPD (e-item) namePlatformProduct file name
TrueSight Capacity Optimization Gateway Server 11.5.01 Service Pack 1 for Microsoft WindowsWindows/NTTSCO_GatewayServer_ver11.5.01_MSWindows.zip
TrueSight Capacity Optimization Gateway Server 11.5.01 Service Pack 1 for Linux (x86/x86_64)LinuxTSCO_GatewayServer_ver11.5.01_Linux_x86-64.tar
 Capacity Agents
EPD (e-item) namePlatformProduct file name
TrueSight Capacity Optimization Agent 11.5.01 Docker Container for Linux x86_64LinuxTsco-Agent-DockerContainer-linux-x86_64_11.5.01_tar.gz
TrueSight Capacity Optimization Agent 11.5.01 for Linux (POWER-Big Endian)LinuxTSCO_Agent_ver11.5.01_Linux_pseries_ppc64.tar
TrueSight Capacity Optimization Agent 11.5.01 for Linux (POWER-Little Endian)LinuxTSCO_Agent_ver11.5.01_Linux_pseries_ppc64le.tar
TrueSight Capacity Optimization Agent 11.5.01 for AIX  7.1AIXTSCO_Agent_ver11.5.01_AIX_7.1.tar
TrueSight Capacity Optimization Agent 11.5.01 for AIX  7.2AIXTSCO_Agent_ver11.5.01_AIX_7.2.tar
TrueSight Capacity Optimization Agent 11.5.01 for HP-UX (Itanium)HP-UXTSCO_Agent_ver11.5.01_HPUX_Itanium.tar
TrueSight Capacity Optimization Agent 11.5.01 for Linux (zSeries)LinuxTSCO_Agent_ver11.5.01_Linux_zseries.tar
TrueSight Capacity Optimization Agent 11.5.01 for Linux x86LinuxTSCO_Agent_ver11.5.01_Linux_x86.tar
TrueSight Capacity Optimization Agent 11.5.01 for Linux (x86_64)LinuxTSCO_Agent_ver11.5.01_Linux_x86-64.tar
TrueSight Capacity Optimization Agent 11.5.01 for Microsoft WindowsMicrosoft Windows/NTtsco_agent_ver11.5.01_mswindows.zip
TrueSight Capacity Optimization Agent 11.5.01 for Solaris (SPARC)SolarisTSCO_Agent_ver11.5.01_Solaris_SPARC.tar
TrueSight Capacity Optimization Agent 11.5.01 for Solaris (x86/x64)SolarisTSCO_Agent_ver11.5.01_Solaris_x86.tar
TrueSight Capacity Optimization Agent 11.5.01 for HP-UX (PA-RISC)HP-UXTSCO_Agent_ver11.5.01_HPUX_RISC.tar
 License information
EPD (e-item) namePlatformProduct file name
License Information for TrueSight Capacity Optimization 11.5.01Not applicableEPODNOPRODUCTLICENSEKEYREQUIRED.doc
Note: This document lists the license key requirements for TrueSight Capacity Optimization 11.5.01 (applicable to all supported platforms).
Sentry Integrator for TrueSight Capacity Optimization EPD link: Sentry Integrator for TrueSight Capacity Optimization

Moviri Integrator for TrueSight Capacity Optimization EPD link: Moviri Integrator for TrueSight Capacity Optimization


Applying the service pack

The service pack is applicable for the following TrueSight Capacity Optimization components: Application Server, ETL Engine, Gateway Server, and Capacity Agent. 

Warning

Before applying this service pack, ensure that you have an OS backup or a VM snapshot of the servers on which the components are installed.

Applying the Service Pack 1 consists of the following steps:

  1. Apply Service Pack 1 to the Application Server and ETL Engine
  2. Upgrade the Gateway Server
  3. Upgrade the Capacity Agent
  4. Reinstall the Capacity Optimization plugin

Step 1: Apply Service Pack 1 to the Application Server and ETL Engine

Service packs do not contain all of the files that are required for a complete product installation. Before you install the service pack, you must have previously installed the base version of the product.

Apply the service pack to the Application Server and ETL Engine in the following order:

No.TaskProcedure
A

Prepare the Application Server for the service pack installation.


  1. In the TrueSight Capacity Optimization console, navigate to Administration  >  System  >  Maintenance  Patches.
  2. In the Upload patch or additional package file section, click Choose File.
  3. Navigate to the directory where you downloaded the installation files, select the TSCO_AppServer_ver11.5.01_AS_PREPARE.zip file, and click Upload to prepare the Application Server for the service pack installation.

  4. On the Step 1 of 2: Overview page, click Next.
  5. On the Step 2 of 2: Hosts selection page, select the required hosts to be updated.
  6. Click Proceed
    The file is deployed automatically.

B

Apply the Application Server Service Pack to the Application Server and the local ETL Engine.



  1. In the TrueSight Capacity Optimization console, navigate to Administration  >  System  >  Maintenance  Patches.
  2. In the Upload patch or additional package file section, click Choose File.
  3. Navigate to the directory where you downloaded the installation files, select the TSCO_AppServer_ver11.5.01_AS_CONTENT.zip file, and click Upload.

  4. On the Step 1 of 2: Overview page, click Next.
  5. The Step 2 of 2: Hosts selection page displays a list of hosts where the Application Server or the local ETL Engine is installed. Select the required hosts to be updated.

    Note: The Application Server Service Pack must be applied to both, the Application Server and the local ETL Engine. Therefore, ensure that you also select the hosts where the local ETL Engine is installed. 

  6. Click Proceed
    The file is deployed automatically.
    The TrueSight Capacity Optimization console is stopped and restarted during the update, which can take up to 15 minutes to complete.

C

Apply the ETL Engine Service Pack to the ETL Engine.


  1. In the TrueSight Capacity Optimization console, navigate to Administration  >  System  >  Maintenance  Patches.
  2. In the Upload patch or additional package file section, click Choose File.
  3. Navigate to the directory where you downloaded the installation files, select the TSCO_AppServer_ver11.5.01_EE.zip  file, and click Upload.
  4. On the Step 1 of 2: Overview page, click Next.
  5. The Step 2 of 2: Hosts selection page displays a list of hosts where the ETL Engine is installed. Select the required hosts to be updated.
  6. Click Proceed
    The file is deployed automatically.

DPerform this task if Sentry or Moviri ETL modules and capacity views are already configured in your environment.
  1. In the TrueSight Capacity Optimization console, redeploy the Moviri and Sentry ETL modules. For more information, see the Installing additional packages section in Performing system maintenance tasks.
  2. Reinstall the Storage, Hadoop, and Network views. For more information, see Installing capacity views.

Step 2: Upgrade the Gateway Server
TaskProcedure
Upgrade the Gateway Server.
  1. Prepare to upgrade the Gateway Server
  2. Upgrade the Gateway Server using one of these options:

Step 3: Upgrade the Capacity Agent

Step 4: Reinstall the Capacity Optimization plugin
TaskProcedure
Reinstall the Capacity Optimization plugin

After you install a cumulative hotfix, fix pack, or service pack, you must reinstall the Capacity Optimization plugin to use the latest updates to the features that are available in the TrueSight console. For information on reinstalling the plugin, see Reinstalling the Capacity Optimization plugin.



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