11.5.01.001: Patch 1 for TrueSight Capacity Optimization 11.5.01


This topic contains information about fixes provided in this patch. It also provides instructions for downloading and applying the patch.  

Before you install this patch, you must have previously installed the Service Pack 1 (11.5.01) of the product. Patches are cumulative and contain all updates released after the service pack.

Known and corrected issues

For information about issues corrected in this patch, see  Known and corrected issues.

Enhancements

This patch does not provide any feature updates.

Downloading the patch 

To access the EPD website, you must provide your BMC Support credentials. You must be licensed for the product to access the download page. You may be prompted to complete the Export Compliance Form.

Use the EPD links in the following sections to access the installation files on the EPD website. From the EPD page, download the installation files for your platform.

EPD link:  TrueSight Capacity Optimization

Component details on the EPD page

 Application Server and ETL Engine
EPD (e-item) namePlatformProduct file name
TrueSight Capacity Optimization Application Server 11.5.01 Patch 1 - ASLinuxTSCO_AppServer_ver11.5.01.001_AS.zip
TrueSight Capacity Optimization Application Server 11.5.01 Patch 1 - EELinuxTSCO_AppServer_ver11.5.01.001_EE.zip
 Gateway Server
EPD (e-item) namePlatformProduct file name
TrueSight Capacity Optimization Gateway Server 11.5.01 Patch 1 for Microsoft Windows
Windows/NTTSCO_GatewayServer_ver11.5.01.001_MSWindows.zip
TrueSight Capacity Optimization Gateway Server 11.5.01 Patch 1 for Linux (x86/x86_64)LinuxTSCO_GatewayServer_ver11.5.01.001_Linux_x86-64.tar
 Capacity Agents
EPD (e-item) namePlatformProduct file name
TrueSight Capacity Optimization Agent 11.5.01 Patch 1 for Microsoft WindowsMicrosoft Windows/NTTSCO_agent_ver11.5.01.001_mswindows.zip
TrueSight Capacity Optimization Agent 11.5.01 Patch 1 for Linux (x86_64)LinuxTSCO_Agent_ver11.5.01.001_Linux_x86-64.tar

Applying the patch

The patch is applicable for the following TrueSight Capacity Optimization components: Application Server, ETL Engine,  Capacity Agent, and Gateway Server. 

Warning

Before applying this patch, ensure that you have an OS backup or a VM snapshot of servers on which the components are installed.

Applying the Patch consists of the following steps:

  1. Apply Patch to the Application Server and ETL Engine
  2. Apply Patch to the Gateway Server
  3. Apply Patch to the Capacity Agent
  4. Reinstall the Capacity Optimization plugin

Step 1: Apply Patch to the Application Server and ETL Engine
No.TaskProcedure
A

Apply the Patch to the Application Server.


  1. In the TrueSight Capacity Optimization console, navigate to Administration > System > Maintenance Patches.
  2. In the Upload patch or additional package file section, click Choose File.
  3. Navigate to the directory where you downloaded the install files, select the TSCO_AppServer_ver11.5.01.001_AS.zip file, and click Upload to apply the patch to the Application Server.

  4. On the Step 1 of 2: Overview page, click Next.
  5. On the Step 2 of 2: Hosts selection page, select the required hosts to be updated.
  6. Click Proceed
    The patch file is deployed automatically.
    The TrueSight Capacity Optimization console is stopped and restarted during the update, which can take up to 15 minutes to complete.

BApply the Patch to the ETL Engine.
  1. In the TrueSight Capacity Optimization console, navigate to Administration > System > Maintenance Patches.
  2. In the Upload patch or additional package file section, click Choose File.
  3. Navigate to the directory where you downloaded the install files, select the TSCO_AppServer_ver11.5.01.001_EE.zip  file, and click Upload to apply the patch to the ETL Engine.
  4. On the Step 1 of 2: Overview page, click Next.
  5. On the Step 2 of 2: Hosts selection page, select the required hosts to be updated.
  6. Click Proceed
    The patch file is deployed automatically.

CPerform this task if Sentry or Moviri ETL modules and capacity views are already configured in your environment.
  1. Download the latest Sentry and Moviri packages from EPD. For more information, see Sentry and Moviri Integrators .
  2. Redeploy the Moviri and Sentry ETL modules. For more information, see the topic for deploying and configuring the required ETL module in Moviri ETL modules and Sentry ETL modules.
  3. Reinstall the Storage, Hadoop, and Network views. For more information, see Installing capacity views.

Step 2: Apply Patch to the Gateway Server
TaskProcedure
Apply the Patch to the Gateway Server.
  1. Log in to the system where the Gateway Server is installed.
  2. Navigate to the directory where you downloaded the installation files.
  3. Extract the files:
    • (Windows) Extract TSCO_GatewayServer_ver11.5.01.001_MSWindows.zip
    • (Linux) tar -xvf TSCO_GatewayServer_ver11.5.01.001_Linux_x86-64.tar
  4. Run the following command to apply the patch:
    • (Windows) BPAPatchTool.cmd
    • (Linux) ./BPAPatchTool.sh
  5. Select the package and follow the instructions.

Step 3: Apply the Patch to the Capacity Agent
TaskProcedure
Apply the Patch to the Capacity Agent
  1. Log in to the system where the Capacity Agent is installed.
  2. Navigate to the directory where you downloaded the installation files.
  3. Extract the files:
    • (Windows) Extract TSCO_Agent_ver11.5.01.001_MSWindows.zip
    • (Linux) tar -xvf TSCO_Agent_ver11.5.01.001_Linux_x86-64.tar
  4. Run the following command to apply the patch:
    • (Windows) TSCOAgentPatchTool.ps1
    • (Linux) ./TSCOAgentPatchTool.sh
  5. Select the package and follow the instructions.

Step 4: Reinstall the Capacity Optimization plugin
TaskProcedure
Reinstall the Capacity Optimization plugin

After you install this patch, you must reinstall the Capacity Optimization plugin to use the latest updates to the features that are available in the TrueSight console. For information on reinstalling the plugin, see Reinstalling the Capacity Optimization plugin.

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