Release notes and notices

Consult the following table for a list of notices and information about updates to BMC Helix Business Workflows.

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The following updates have been added since the release of the space:

Date	Summary	Reference
January 29, 2024	Issues that were corrected in 21.3 patch 11 and issues that remain open.	Known and corrected issues
September 5, 2023	Patch 10 for version 21.3 is available for SaaS and on-premises subscribers. Issues that were corrected in 21.3 patch 10 and issues that remain open.	Known and corrected issues
June 15, 2023	Patch 9 for version 21.3 is available for SaaS subscribers. Issues that were corrected in 21.3 patch 9 and issues that remain open. Deprecation of in-app help.	Known and corrected issues Deprecated and discontinued features
December 20, 2022	Patch 7 for version 21.3 is available for SaaS subscribers. Issues that were corrected in 21.3 patch 7 and issues that remain open	21.3 enhancements and patches Known and corrected issues
September 2, 2022	Issues that were corrected in 21.3 patch 6 and issues that remain open Updates available in 21.3 patch 6: Avoid PDF generation failure by replacing invalid XML characters with empty strings.	21.3 enhancements and patches Known and corrected issues
August 1, 2022	BMC Helix Business Workflows 21.3.05 is available for on-premises customers.	21.3 enhancements and patches
May 23, 2022	BMC Helix Business Workflows 21.3.05 is available for SaaS customers.	21.3 enhancements and patches
March 23, 2022	BMC Helix Business Workflows 21.3.04 is available for SaaS and on-premises customers.	21.3 patches
February 8, 2022	This update includes defect fixes.	21.3 patches
January 20, 2022	BMC Helix Business Workflows is available for SaaS customers.	21.3 patches
January 5, 2022	BMC Helix Business Workflows is available for on-premises customers.	21.3 patches
October 4, 2021	Enhancements Create and customize views for lines of business Reuse use cases from content packages for your lines of business Update tasks status with a single click View BMC Helix Business Workflows dashboards and reports in BMC Helix Dashboards View customer satisfaction metrics dashboards View email details of a service request in BMC Helix Digital Workplace Advanced Add a link to a service request from BMC Helix Digital Workplace Advanced to notifications Manage agent availability Automate task assignment for lines of business Add Bcc recipients to emails sent from cases Mark an email as high importance Use improved notification templates Add or remove recipients while using social notifications	21.3

Release notes and notices

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