Phased rollout


This version is currently available to SaaS customers only. It will be available to on-premises customers soon.

Release notes and notices

onsult the following table for a list of notices and information about updates to BMC Helix Business Workflows.


To stay informed of changes to this space, click the icon on the top of this page.

The following updates have been added since the release of the space:

June 23, 202121.05


  • Viewing and tracking incoming emails.
  • Detecting and preventing email loops.
  • Attaching existing documents to emails without downloading them.
  • Improved tracking for knowledge article feedback counter.
  • Improved UI for viewing search results.

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