Integrating with BMC Helix Digital Workplace

You can integrate BMC Helix Business Workflows with BMC Helix Digital Workplace Advanced by enabling automatic case creation from service requests and vice versa. You can also configure the HR Portal in BMC Helix Digital Workplace Advanced to raise HR service requests.

The following topics list the configurations required to integrate with BMC Helix Digital Workplace Advanced:

• Enabling automatic case creation from BMC Helix Digital Workplace Advanced service requests
• Enabling automatic creation of service requests in BMC Helix Digital Workplace Advanced from cases