This documentation supports the 20.08 and consecutive patch versions of BMC Helix Business Workflows.

To view the documentation for the previous version, select 20.02 from the Product version menu.

Known and corrected issues

Use this section to look for open issues and workarounds to known problems before contacting Support.

or register to view this page.

Was this page helpful? Yes No Submitting... Thank you


  1. Pratik Bembde

    Notifications Symptom: A notification displays the GUID of a task status instead of the actual status value.

    Scope: A task status is changed.


    As an administrator, log in to BMC Helix Business Workflows. Navigate to Field Associations > Application Configuration.

    ==>It should be Application Configuration > Field Associations

    Sep 27, 2020 09:57
    1. Poonam Morti

      Thanks Pratik. I have updated the description.

      Sep 27, 2020 11:01
  2. Karolina Berk

    Hello, I am not able to find anything about proofreading options in 20.08?Could you please share some info? Thanks!

    Jan 29, 2021 03:51
    1. Prajakta Pradhan

      Spell check option is added for activity notes in 20.08.01. Here's the link to the topic: Viewing case activities and adding activity notes

      Mar 08, 2021 01:15