Troubleshooting

In the event that problems occur when installing or upgrading, using, or administering the TrueSight Capacity Optimization product, the following topics can help you investigate and resolve issues.

• Troubleshooting the installation, upgrade, or migration
• Application Server troubleshooting
• Gateway Server troubleshooting
• Support information
• Accuracy levels of resizing recommendations for overallocated VMs
• Troubleshooting Remedy Single Sign-On
• ETL troubleshooting
• Troubleshooting data format migration for the Presentation Server
• Troubleshooting issues with the OpenJDK script

• Presentation Server troubleshooting