Hardware requirements

Deployment of the TrueSight Capacity Optimization product requires the installation of the following component products. Ensure that your environment meets or exceeds the minimum requirements for your planned deployment.


Hardware requirements for the TrueSight Capacity Optimization components

Specific hardware requirements for the deployment depend on your deployment architecture.

Recommendation

BMC recommends that you contact the BMC Customer Support for your sizing requirements.

The minimum requirements for the architecture are as follows:

Component

CPU

RAM

Disk

Database Server

4 cores

8 GB

SCSI or external storage are recommended.

Application Server

4 cores

16 GB

8 GB + 120 GB for the repository. SCSI storage is recommended.

ETL Engine Server

4 cores

8 GB

8 GB + 50 GB

Gateway Server2 cores8 GB200 GB
Capacity AgentNot applicableNot applicable1 GB + 2 GB (with history enabled)
Remedy Single Sign On serverSee Remedy Single Sign-On system requirements
Presentation serverSee Hardware requirements for the Presentation Server

For Linux systems, the installation directory of each product component must be on a standard Linux filesystem such as ext3 or a Global File System (GFS) for high availability deployments (Active/Passive servers). Installation on a CIFS share mounted as a filesystem is not supported. You can use CIFS share only for the shared repository.

Hardware requirements for the Presentation Server

After you determine the size of your environment, consult the following table for recommended hardware.

Notes

The recommended hardware requirements apply to both physical or virtual machines.

Parallel CPUs usually improve user response time better than a single CPU with a higher clock speed.

EnvironmentSizing requirementsPlatform and size
POC or DemoCPU
  • CPU: 4 vCPU
  • Frequency: 2.6 GHz and above
RAM8 GB
Storage configuration100 GB
Available swap file size8 GB
MediumCPU
  • CPU: 4 vCPU
  • Frequency: 2.6 GHz and above
RAM1

32 GB*

*Based on the latest performance testing, it is now recommended to use 32 GB RAM instead of the previously recommended 24 GB.

Storage configuration

200 GB

Available swap file size8 GB
Large



CPU

  • CPU: 8/16 vCPU*
  • Frequency: 2.6 GHz and above
*(For 11.3.02 and later only, not supported on 11.3.01) If the infrastructure policies range from 4,000 to 20,000 and/or concurrent users range from 50 to 150, it is recommended to use 16 vCPUs.

RAM1

48 GB*

*Based on the latest performance testing, it is now recommended to use 48 GB RAM instead of the previously recommended 32 GB.

Storage configuration

400 GB

Available swap file size8 GB

1 - After integrating components with the TrueSight Presentation Server if you observe that the memory consumption of the TrueSight Presentation Server is consistently growing above 80%, add additional memory as required.

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