Downloading the installation files

To understand which files you are entitled to download, access the license entitlements for your product.

Information

If you are a TrueSight Cloud Cost Control user, you must have already downloaded the installation files. You do not need to download the TrueSight Capacity Optimization components from the EPD page again.


To access the EPD website, you must provide your BMC Support credentials. You must be licensed for the product to access the download page. You may be prompted to complete the Export Compliance Form.

Use the EPD links in the following sections to access the installation files on the EPD website. From the EPD page, download the installation files for your platform.

TrueSight Capacity Optimization

EPD link: TrueSight Capacity Optimization

Component details on the EPD page:

 Remedy Single Sign-On Server
EPD (e-item) namePlatformProduct file name
Remedy Single Sign-On for TrueSight Version 11.3.01 for WindowsWindowsRemedy_Single_Sign-On_for_TrueSight_Version_11.3.01_Windows.zip
Remedy Single Sign-On for TrueSight Version 11.3.01 for LinuxLinuxRemedy_Single_Sign-On_for_TrueSight_Version_11.3.01_Linux.tar.gz
 TrueSight Presentation Server
EPD (e-item) namePlatformProduct file name
TrueSight Presentation Server Version 11.3.01 for WindowsWindows

TrueSight_Presentation_Server_11.3.01_Windows.zip

TrueSight Presentation Server Version 11.3.01 for LinuxLinuxTrueSight_Presentation_Server_11.3.01_Linux.tar.gz
 Application Server and ETL Engine Server
EPD (e-item) namePlatformProduct file name
TrueSight Capacity Optimization Application Server 11.3.01 for Linux (x86_64)LinuxTSCO_AppServer_ver11.3.01_Linux.tar.gz
Third Party Open Source Software  [Not Required to Install this BMC Product]Third-party supplementary materials fileThirdPartyOpenSourceSoftware.zip
Note: This file is a compressed archive of third party supplementary materials files.
 Gateway Server and other optional components
EPD (e-item) namePlatformProduct file name
TrueSight Capacity Optimization Gateway Server 11.3.01 for Microsoft Windows
Windows/NT

TSCO_GatewayServer_ver11.3.01_MSWindows.zip
TrueSight Capacity Optimization Gateway Server 11.3.01 for Linux (x86/x86_64)LinuxTSCO_GatewayServer_ver11.3.01_Linux_x86-64.tar
 Agents
EPD (e-item) namePlatformProduct file name
TrueSight Capacity Optimization Agent 11.3.01 for Microsoft WindowsWindowsTSCO_Agent_ver11.3.01_MSWindows.zip
TrueSight Capacity Optimization Agent 11.3.01 for AIXAIXTSCO_Agent_ver11.3.01_AIX.tar
TrueSight Capacity Optimization Agent 11.3.01 for HP-UX (Itanium)HP-UXTSCO_Agent_ver11.3.01_HPUX_Itanium.tar
TrueSight Capacity Optimization Agent 11.3.01 for HP-UX (PA-RISC)HP-UXTSCO_Agent_ver11.3.01_HPUX_RISC.tar
TrueSight Capacity Optimization Agent 11.3.01 for Linux (POWER)LinuxTSCO_Agent_ver11.3.01_Linux_pseries.tar
TrueSight Capacity Optimization Agent 11.3.01 for Linux (x86/x86_64)LinuxTSCO_Agent_ver11.3.01_Linux_x86_x86-64.tar
TrueSight Capacity Optimization Agent 11.3.01 for Linux (zSeries)LinuxTSCO_Agent_ver11.3.01_Linux_zseries.tar
TrueSight Capacity Optimization Agent 11.3.01 for Solaris (SPARC)SolarisTSCO_Agent_ver11.3.01_Solaris_SPARC.tar
TrueSight Capacity Optimization Agent 11.3.01 for Solaris (x86/x64)SolarisTSCO_Agent_ver11.3.01_Solaris_x86.tar
 License information
EPD (e-item) namePlatformProduct file name
License Information for TrueSight Capacity Optimization 11.3.01Not applicableEPODNOPRODUCTLICENSEKEYREQUIRED.doc
Note: This document lists the license key requirements for TrueSight Capacity Optimization 11.3.01 (applicable to all supported platforms).

Remedy Single Sign-On version 18.05

If you want to use Remedy Single Sign-On version 18.05, use the following EPD link to download the installation files.

EPD link: Remedy Single Sign-On 18.05


Sentry Integrator for TrueSight Capacity Optimization

EPD link: Sentry Integrator for TrueSight Capacity Optimization


Moviri Integrator for TrueSight Capacity Optimization

EPD link: Moviri Integrator for TrueSight Capacity Optimization

Where to go from here

Was this page helpful? Yes No Submitting... Thank you

Comments