Configuring users and user groups
TrueSight Capacity Optimization uses Remedy Single Sign-On to provide single sign-on authentication of users. To enable users to access and use the product, you must add a user, assign them an appropriate user group, and manage their access control.
You can configure users and user groups only in the Remedy SSO console. For information about configuring users and user groups after upgrade, see Migrating to Remedy SSO.
Refer to the following diagram to know the procedure that you must follow to configure users and user groups, based on your planned authentication scenario.
For local authentication:
For external authentication:
- Configuring LDAP or Active Directory in Remedy SSO
- Setting up SAMLv2 authentication in Remedy Single Sign-On