Authorizing users of non-default realms to access the TrueSight Capacity Optimization console
By default, users who belong to the default Remedy Single Sign-On Server realm ('*') are authorized to access the TrueSight Capacity Optimization console. Users belonging to other realms cannot access the TrueSight Capacity Optimization console. To authorize such users to access the TrueSight Capacity Optimization console, you must configure the RSSO agent that is used for integration with the Remedy Single Sign-On Server.
Before you begin
Ensure that the realms are created in the Remedy Single Sign-On Server for the required application domains. For more information about realms, see .
To enable access to the TrueSight Capacity Optimization console for users of other realms
- Log in to the system as a cpit user where the TrueSight Capacity Optimization is installed.
- Change to the following directory that contains the RSSO agent file: /BCO_HOME/web/rsso/
- In a text editor, open the rsso-agent.properties file.
- Enable the following properties and change their values to true. The default value of these properties is set to false and they are disabled.
Depending on the value that you set for these properties, the login behavior changes as follows:
When you log in to the TrueSight Capacity Optimization console
msp-deployment true You are always prompted to specify a realm. msp-always-show-domain-entry-page true msp-deployment true You are prompted to specify a realm during the first login attempt. If you log in from the same browser again, the realm specified during the first login is used for authentication. msp-always-show-domain-entry-page false msp-deployment false You are not prompted to specify a realm. The default "*" realm is used for authentication. Any value that is set for the msp-always-show-domain-entry-page property does not change this behavior. msp-always-show-domain-entry-page true
- Save the changes.