Troubleshooting incident info event creation


Incident Info Events are not created when you upgrade BMC ProactiveNet 9.5 SP1 with BMC Service Resolution 3.0.01 to BMC TrueSight Operations Management 10.1.

  1. Open the <IBRSD_HOME>/conf/ibrsd.conf file for editing.
  2. Set the value of the isAppendBPPMName parameter to No.
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