Network ports

Consult the following tables for information about the various ports used by TrueSight Infrastructure Management when integrating with on-premises products. The port numbers provided in this topic are based on a default implementation of TrueSight Infrastructure Management.

Ports to enable integration with Atrium CMDB

ComponentDefault port numberProtocolNotesPort configurable
Infrastructure Management Server

Used as a gateway from the cell to the Service Desk Integration Gateway

During installation
smmgr TCPTo configure smmgr, configure the ServerPort parameter inmcellHome/etc/cellName/smmgr.confYes
TCD specific port  To configure the TCD specific port, configure the C:\Program Files\BMC Software\ARSystem\Conf\ar.conf file. 
Plugin port  To configure the plugin port, configure the C:\Program Files\BMC Software\ARSystem\Conf\ar.conf file. 

BMC Atrium CMBD port

During installation
TCP (Notify plug-in)1840   
BMC Atrium Web Services
UDDI  To configure the UDDI port, C:\Program Files\BMC Software\AtriumCore\shared\tomcat\conf\server.xml 

Related topics

Supported products and versions

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  1. Barry Mcquillan

    This port listing is worthless when planning a design of Firewall rules! It needs to be in a format of Source:Destination:Port e.g. TSIM:Remedy Mid-Tier: or Remedy AR Server:TSIM API:8443

    I am currently trying to build FW rules and I can't convert the above into rules.

    Dec 10, 2018 04:07
  2. Barry Mcquillan

    You must be able to tell which component of which product is talking to which and on what port. Even if the port is defined as a variable like .

    Dec 10, 2018 04:09
    1. Venkata Ramesh

      Thats true . We should have the Ports documentation with source and Target values . Atleast Network schematic diagram will be helpful for CMDB and ITSM Remedy integration .

      Dec 26, 2020 09:19
      1. Ravee Panjwani

        Thanks for your comment Venkata Ramesh. We have taken note of this feedback and are in the process of reviewing the same.


        Jan 20, 2021 06:45