Working with logs
This section provides information about using the log files to troubleshoot the installation failure.
|Log file locations||This topic provides the locations of different types of log files created for each component in the BMC Remedy IT Service Management (ITSM) Suite.|
|Contents of the log files|
This topic provides the following information about log files:
|Collecting logs, diagnostics and performing system health check using the Maintenance Tool|
This topic provides links to information on the maintenance tool of each component of the BMC Remedy ITSM Suite. By using the maintenance tool, you can perform the following tasks:
|Troubleshooting an installation by using the log files||This topic provides a general method for troubleshooting an installation failure.|