This documentation supports the 9.1 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.



Uninstalling BMC Service Level Management components

The following procedures describe how to uninstall the BMC Service Level Management components. If you are uninstalling BMC Service Level Management components, the uninstallation process does not remove the BMC Service Level Management database (BMC AR System database) from your system. Your BMC Service Level Management data, including BMC Remedy Action Request (AR) System integrations and structures, remain intact.

To uninstall BMC Service Level Management components on Microsoft Windows

  1. Open the Control Panel.
  2. Select Add or Remove Programs.
  3. Select BMC Service Level Management.
  4. Click Change/Remove.

To uninstall BMC Service Level management components on UNIX

  1. Go to the BMC Service Level Management installation directory.
  2. Change directories to <BMC Service Level Management Installation_directory>/UninstallBMCSLM
  3. Run uninstall.bin.



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Comments

  1. Piotr Sadowski

    Hi, on UNIX there is no such diretory like _unist, the correct one is UninstallBMCSLM; default path is /opt/bmc/BMCServiceLevelManagement/UninstallBMCSLM. Also there is no such file like uninstaller.bin, there is uninstall.bin. Could you please correct this? Thanks

    Nov 07, 2018 09:05
    1. Sirisha Dabiru

      Hi Piotr Sadowski,


      Thanks for informing us. Please check the updated topic.

      Regards,

      Sirisha

      Nov 08, 2018 04:49