This documentation supports the 9.1 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.



Uninstalling BMC Remedy ITSM

The following procedures describe how to uninstall the BMC Remedy IT Service Management (ITSM) Suite components. The uninstallation process does not remove the BMC Remedy Action Request (AR) System database from your system. Your BMC Remedy ITSM data, including BMC Remedy AR System integrations and structures, remain intact.

To uninstall BMC Remedy ITSM suite on Microsoft Windows

  1. Open the Control Panel.
  2. Click Add or Remove Programs.
  3. Right-click BMC Remedy ITSM Suite 9.1.00 Install 1.
  4. Click Uninstall and follow the instructions on the wizard.

To uninstall BMC Remedy ITSM suite on UNIX

  1. Go to the BMC Remedy ITSM suite installation directory.
  2. Change directories to <BMC IT Service Management Installation_directory>/UninstallBMCRemedyITSMSuite.
  3. Run uninstall.bin.
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Comments

  1. Piotr Sadowski

    Hi, on UNIX there is no such diretory like uninstall, the correct one is UninstallBMCRemedyITSMSuite; default path is /opt/bmc/BMCRemedyITSMSuite/UninstallBMCRemedyITSMSuite/. Also there is no such file like uninstaller.sh, there is uninstall.bin. Could you please correct this? Thanks

    Nov 07, 2018 10:33
    1. Sirisha Dabiru

      Hi Piotr Sadowski,


      Thanks for informing us. Please check the updated topic.

      Regards,

      Sirisha

      Nov 16, 2018 05:35