This documentation supports the 9.1 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.



Uninstalling BMC Atrium Core features

To uninstall features of BMC Atrium Core, run the uninstaller for your platform and choose which features to uninstall when prompted. Manual steps are also required when uninstalling most BMC Atrium Core features.

This procedure describes how to uninstall the BMC Atrium Core features while leaving the AR System server intact. Uninstalling BMC Atrium CMDB also uninstalls components of BMC Atrium CMDB, such as the Reconciliation Engine and Normalization Engine.

Before you begin

  • Some dependent applications can stop functioning and data can be lost after the uninstallation of BMC Atrium Core components. Make sure that you back up any forms and data that you might need.
  • BMC Atrium Core Web Services and Web Services Registry follow a different uninstall procedure. For instructions on uninstalling those features, see Uninstalling web services components.

To launch the BMC Atrium Core uninstaller on Windows

  1. Choose Start > Settings > Control Panel on the Windows desktop.
  2. In the Control Panel dialog box, double-click Add/Remove Programs.
  3. In the Add/Remove Programs dialog box, select AtriumCore.
  4. Click Remove.
  5. When the uninstaller launches, select which features to uninstall.

To launch the BMC Atrium Core uninstaller on UNIX

  1. Log in to the system as root.
  2. Run AtriumCoreCleanuptool.sh from the BMC Atrium Core atriumcore folder.
  3. When the uninstaller launches, select which features to uninstall.

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