Software dependencies for BMC Remedy AR system
You must have the appropriate software installed before you install BMC Remedy AR System features and clients. The following table lists the required software for each feature or client. (Blank cells indicate no software dependency.)
| BMC Remedy AR System feature | BMC Remedy AR System | BMC Remedy Mid Tier | Web app server | Java Runtime Environment (JRE 8u45 or higher, Java 9 not supported) | Mail server |
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BMC Remedy Email Engine |
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BMC Remedy Flashboards |
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BMC Remedy Mid Tier |
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For more information about compatibility with BMC and third-party products, see
BMC SOLUTION AND PRODUCT AVAILABILITY AND COMPATIBILITY UTILITY (SPAC)
.
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Hi Szilard,
Here is the response for the following comment:
So is my understanding correct that if I have the combination of Apache 2.0.x (as web/app server)+Tomcat 7.x (as servlet engine), this won't be good enough for Remedy Smart Reporting?
Is it possible to have one dedicated Mid-Tier server to server the Smart Reporting purposes, running Tomcat 7.x as both the web/app server and as the servlet engine? And to keep the rest of the Mid-Tier servers as they are.
Regards,
Sirisha