This documentation supports the 9.1 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Sizing and deployment

The following topics provide information that you must consider before beginning the installation process:


You need to understand the business requirements as well as use cases.

Download a copy of the BMC Service Support Planning worksheet. You can use this estimating spreadsheet to calculate database storage and CPU memory amounts for BMC Service Support products.


The worksheet is being updated for BMC Remedy ITSM suite. The numbers produced by this spreadsheet are only estimates. Customizations and different usage profiles cause variances from the baseline.


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