Remedy AR System deployment
The following table helps you plan your BMC Remedy AR System implementation in an enterprise environment. Each link in the column leads you to key information about the component such as; knowledge of common issues that you might encounter, actions that you should avoid, security considerations, and third-party for your enterprise setup.
Note
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Topic | AR System Server | Mid tier | Email Engine | Assignment Engine | Approval Server | BMC Atrium CMDB |
---|---|---|---|---|---|---|
Installing | See
Installing
| |||||
Security | ||||||
Access control | ||||||
User authentication | ||||||
Scalability and high availability | ||||||
Load Balancing | ||||||
DSO | ||||||
Integration capabilities | ||||||
Web servers and JSP/servlet engines | ||||||
Proxy servers | ||||||
Log files and monitoring | ||||||
Performance tuning |
Performance tuning
| Configuring Email Engine for maximum performance | ||||
Standards | ||||||
Internationalization and localization | ||||||
Accessibility (508) | ||||||
Common problems and tips | Troubleshooting BMC Remedy AR System installation, migration, or upgrade | |||||
Licensing | ||||||
Import and reconciliation | ||||||
Links to federated systems | ||||||
Making changes to classes or attributes | ||||||
Collecting information for support |
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