This documentation supports the 9.1 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Preparing to install BMC Remedy Developer Studio

When preparing to install BMC Remedy Developer Studio, remember these tips:

  • Install the Java Runtime Environment (JRE) on the computer that will run BMC Remedy Developer Studio.
  • If you are connecting to servers in different locales, install a multiple-language version of the JRE.
  •  BMC Remedy Developer Studio requires that  the maximum memory of the <DeveloperStudioInstallationDir>\devstudio.ini file be set to at least 512 MB of RAM. For medium-sized applications that have a few thousand forms and workflow objects, this configuration is enough, both for application development and for using Remedy Developer Plus (RDP) features. However, for large scale applications such as ITSM, this configuration might be enough only for application development, and not sufficient for using RDP features, Snapshot and AR Object Reconciliation. For such cases, you should install Developer Studio on 64-bit Windows where we can increase the maximum memory to 2048 MB.

    Note

    Increasing memory size might slow the startup time of BMC Remedy Developer Studio, so it is best to increase memory size only when absolutely necessary.


    If you have at least 512 MB of RAM but receive errors regarding space issues (for example, if you try to open many objects at once), change the -Xmx512m setting in the devstudio.ini file to increase the space. For example, if you have at least 1 GB, change this setting to -Xmx1024m.

  • The Localization Toolkit option is available by default. 

Related topics

Using the localization toolkit to localize your applications  in the BMC Remedy Action Request System documentation.


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