Options for the silent.txt file for BMC Remedy ITSM installation
In the silent.txt file, add or modify the options for the installation that you want to run.
The following table lists the parameters for the silent.txt file.
Parameters for the silent.txt file
The installation path for the application and components on the BMC Remedy AR System server.
AR System server Administrator Logon Information
The fully qualified domain name of the BMC Remedy AR System server where you want to install the application.
The port number your BMC Remedy Administrator assigned clients to connect to the BMC Remedy AR System server. The default port number is 0.
The default user name is Demo.
The applications that you want to install, separated by a semi-colon. Values include: ASSET_MANAGEMENT;CHANGE_MANAGEMENT;SERVICE_DESK;KNOWLEDGE_MANAGEMENT
English is the only language supported in silent mode.
Type the two-letter value of one or more languages separated by a semicolon (;). The values are:
The values are:
Values are true and false. True installs sample data.
Type value in milliseconds to configure maximum time to wait if the AR System server delays in restarting.
|-||This option specifies the directory where you want to store the backup ZIP file that is generated before rollback.|
Values are true and false. True does not process multi-tenancy records (because there is multi-tenancy workflow customization. False processes multi-tenancy records (because no there is no multi-tenancy workflow customization).
Values are yes and no. Required only if re-running the installer and for first run, you tried to upgrade applications and selected -J MULTI_TENANCY_WORKFLOW_CUSTOMIZED=true. Do not run -J ARE_CUSTOMIZATIONS_RECONCILED= and -J MULTI_TENANCY_WORKFLOW_CUSTOMIZED= during the same run.
Values are true and false. Required for upgrade or re-run of installer after upgrade in first run. True applies the multi-tenancy fixes. No does not apply the fixes if there are more than 20 million records.
Values are true or false.