This documentation supports the 9.1 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Example options.txt file

The following example shows an options.txt file that is used to run the installer in silent mode:

-P installLocation=E:\BMCSoftware\AR
-A featureARSystemServers
-J BMC_ARSYSTEM_INSTALL_OPTION=Install
-J BMC_DATABASE_TYPE=SQL_SERVER
-J BMC_DATABASE_HOST=vm-w28x-prem09
-J BMC_DATABASE_PORT=1433
-J BMC_DATABASE_INSTANCE=vm-w28x-prem09
-J BMC_SQLSERVER_WINDOWSAUTH_OR_SQLAUTH=SQLAUTH
-J BMC_DATABASE_LOGIN=ARADMIN
-J BMC_DATABASE_PASSWORD=AR#Admin#
-J BMC_DATABASE_CONFIRM_PASSWORD=AR#Admin#
-J BMC_DATABASE_DBA_LOGIN=sa
-J BMC_DATABASE_DBA_PASSWORD=Asimil8
-J BMC_DATABASE_DBA_TABLESPACE_NAME=arsystem
-J BMC_DATABASE_DBA_DATAFILE_NAME=arsys
-J BMC_DATABASE_DBA_DATAFILE_SIZE=3000
-J BMC_DATABASE_DBA_LOGFILE_NAME=arsyslog
-J BMC_DATABASE_DBA_LOGFILE_SIZE=2000
-J BMC_DATABASE_UTF=true
-J BMC_AR_USER=Demo
-J BMC_AR_PASSWORD=
-J BMC_AR_CONFIRM_PASSWORD=
-J BMC_AR_SERVER_NAME=vm-w28x-prem09
-J BMC_AR_SERVER_HOST_NAME=vm-w28x-prem09
-J BMC_JAVA_PLUGIN_PORT=9999
-J BMC_PORT_MAPPER_ENABLED=true
-J BMC_AR_SKIP_FTS_INDEX_MIGRATION=true
-J BMC_ZDT_AR_BACKUP_DIRECTORY = C:\Program Files\BMCSoftware\ARSystem\ZdtArBackup
################################################################################
# BMC Smart Reporting
################################################################################
-A featureARReporting
# Reporting Installation Directory 
# Windows - %ProgramFiles%\\BMC Software\\ARReport 
# UNIX - /opt/bmc/ARReport
-P installLocation=/opt/bmc/ARReport
# Choose to Install or Upgrade
-J BMC_ARSYSTEM_INSTALL_OPTION=Install
-J BMC_JAVA_JRE_64_BIT_HOME_PATH=/data1/jre1.8.0_121/
# Below parameter Not applicable if REPORTING_USE_EXISTING_TOMCAT_OPTION=TRUE
-J REPORTING_PORT=8181
-J REPORTING_DB_TYPE=ORACLE
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_DB_OPTION=NEW_DB
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_USER_OPTION=NEW_USER
-J REPORTING_DB_HOST=clm-pun-032122
-J REPORTING_DB_PORT=1521
-J REPORTING_DB_NAME=ora121db
-J REPORTING_DB_USER=RepoUser
-J REPORTING_DB_USER_PASSWORD=bmcAdm1n
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_DB_USER_CONFIRM_PASSWORD=bmcAdm1n
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_DB_ADMIN_USER=sa
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER,POSTGRESQL
#-J REPORTING_DB_ADMIN_USER_PASSWORD=bmcAdm1n
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER
#-J REPORTING_DB_AUTH_TYPE=SQL_AUTH
# Below option is only applicable, if REPORTING_DB_AUTH_TYPE=WIN_AUTH
#-J REPORTING_DOMAIN_NAME=<Domain name>
# Below option is only applicable, if REPORTING_DB_TYPE=SQL_SERVER
#-J REPORTING_DB_USE_ALWAYSON=<true|false>
# Below option is only applicable, if REPORTING_DB_TYPE=ORACLE
 -J REPORTING_ORACLE_CONNECTION_OPTION=ora121db
# Memory parameters for reporting server, Not applicable if REPORTING_USE_EXISTING_TOMCAT_OPTION=TRUE
-J REPORTING_TOMCAT_MAX_HEAP=2080
-J REPORTING_TOMCAT_MIN_HEAP=1080
-J REPORTING_USE_EXISTING_TOMCAT_OPTION=FALSE
# Below option is only applicable, if REPORTING_USE_EXISTING_TOMCAT_OPTION=TRUE
#-J REPORTING_EXISTING_TOMCAT_HOME=<Tomcat Home Directory>
# keep the value for SMART_REPORTING_ADMIN_USER siadmin
-J SMART_REPORTING_ADMIN_USER=siadmin
-J SMARTREPORTING_ADMIN_USER_PASSWORD=siadmin
-J SMARTREPORTING_ADMIN_USER_CONFIRM_PASSWORD=siadmin
-J SKIP_HEALTH_CHECK=true
#-J SMART_REPORTING_PROXY_URL=https://buchanan-replica.bmc.com/
-J SKIP_HEALTH_CHECK=true

Options for the Options.txt file

The following table lists the different options you need to use in the Options.txt file. 

Option

Value

Description

setup -i silent -DOPTIONS_FILE
<Options.txt>

Invokes the installer in silent mode with an options file.

You must specify the absolute path of the Options.txt file.

-P installLocation
<Installation Directory>

The install location of the product. Specify a valid directory into which the product should be installed. 

-J BMC_AR_SERVER_NAME
<AR Server Name>

The AR System server name where you want to install the BMC Remedy AR System.

-J BMC_AR_PORT
<AR System TCP Port>

The port number your BMC Remedy Administrator assigned clients to connect to the AR System server. The default port number is 0 (zero).

-J BMC_AR_USER
<AR System Admin User>

The default user name is Demo.

-J BMC_AR_PASSWORD
<AR System User Password>

The default password is blank.

-J BMC_USER_SELECTED_DATA_
LANGUAGE
<always "en">

English is the only data language supported.

-J BMC_USER_SELECTED_VIEW_
LANGUAGES
<View Languages>

Type the name of one or more languages separated by a comma. English must always be specified.

Note: In case of re-run, append the required locales to the existing once.

Note

By default, the installer migrates the Lucene 2.9 single-file Full Text Search (FTS) index into Lucene 4.9 schema specific files. The index migration step can be time consuming. To skip the migration step, add -J BMC_AR_SKIP_FTS_INDEX_MIGRATION=true to the options file when performing a silent installation. Once the FTS index has been migrated, subsequent installations skip the migration step.

Was this page helpful? Yes No Submitting... Thank you

Comments

  1. Sirisha Dabiru

    Hi,

    Here is the response for the following comment:

    CommentResponse
    In the Smart Reporting section the only place I see database connection and credentials is under the section that says "if REPORTING_DB_TYPE=SQL_SERVER" so if I am installing against an Oracle database are there other fields not listed that I need to use? Do I actually use those same fields anyway?

    The text file provided in this topic lists the Oracle database type also. See the following snapshot:


    Regards,

    Sirisha

    Mar 11, 2019 05:40