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Encrypting passwords using the BMC Remedy AR System Maintenance Tool

BMC recommends that you use an encrypted password in place of the actual AR System server password. The BMC Remedy AR System Maintenance Tool allows you to encrypt the AR System server password. You must use this encrypted password for the target computer in the ARSystem-ini-template file while installing BMC Remedy AR System in silent mode.  

To encrypt a password for a silent installation

  1. Go to <ARSystemServerInstallDir>\arsystem.
  2. Open command prompt and enter the following command:

    ARSystemMaintenanceTool.cmd -silent -encrypt -encrypt -password=<password> -confirm_password=<password>

    For UNIX, run the ARSystemMaintenanceTool.sh file.

  3. Copy and paste the encrypted password into the ARSystem-ini-template file located at \Disk1\utility.
    For example, if you want to encrypt the BMC Remedy AR System password and the output is DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9, enter the following strings:

    # -J BMC_AR_PASSWORD=DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9
    # -J BMC_AR_CONFIRM_PASSWORD=DES\:b76c59dbc2e1433c7a9c2f006a2e2429116840dce695aea9
    

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