Enabling logs to troubleshoot deployment issues
To troubleshoot any deployment issues, you must collect the arjavaplugin.log file in DEBUG mode and share with BMC support.
Perform the following steps to enable arjavaplugin.log in DEBUG mode:
- Log in to Mid Tier by using the following URL:
- From the IT home page, go to Applications > AR System Administration > AR System Administration Console.
- Click System > General > Plugin Server Configuration.
- In Plugin Server Instance, select the default Java plugin port entry, for example: 9999.
In the Plugin Server Configuration tab, go to Logging Configurations and specify the following fields:
Field Value Enable Plugin Log True Log Level DEBUG Log File Location of the log file
- Click Apply.
The changes are now applied. These changes do not require AR Server and Plugin server restart.