Configuring limits and timeouts
The following table provides performance optimization recommendations for BMC System Action Request System configuration parameters. These best practices are for BMC Remedy Action Request System 7.5 or later.
AR System server configuration parameter
Set this parameter for fast and list threads values only.
Fast thread values equal 3 times the number of CPUs.
Allocates next IDs in blocks instead of one at a time. Allocating in blocks increases performance during create operations. Values are any positive number up to 1000. The default value is 100. (A value of 1 disables the feature.) You can also disable it by removing it from the configuration file. You do not need to restart the server for the change to take effect.
For server-side table fields, specifies the number of requests (or size of the chunk) that the server retrieves at one time from the database and stores in memory to process during filter or filter guide actions. The server then retrieves, stores, and processes the next chunk until all requests are processed.
1000 (this is the default)
|Number of seconds in which the plug-in server must respond to a call before an error is returned. The minimum value is 0. The maximum is 600.||120 seconds (default)|
Specifies whether unqualified searches can be performed on the AR System server. Valid values are T (allows unqualified searches) or F (disallows unqualified searches). The default value is F.
Specifies the server logging modes. See for all possible values.
0 (all logging off for a production environment)
The oldest API version with which the server communicates. The default value is 0 (the server communicates with all API versions).
Set to a value appropriate for your production environment.
The interval of time (in seconds) when CMDB calls the AR System server to update cache-related data. The default is 300 (5 minutes) if the entry does not exist in the AR System server configuration file.
600 (10 minutes)