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9.1.02: Service Pack 2

This section contains information about deployment-related enhancements to the BMC Remedy platform and applications.

Enhancements in Service Pack 2

To learn about new features added to this service pack, see BMC Remedy ITSM Suite installation and upgrade enhancements in Service Pack 2.

Known and corrected issues

For a list of known issues and issues corrected in this service pack, see the following topics:

Downloading the service pack

For download instructions, see BMC Remedy ITSM Suite components and installers.

Installing the service pack

If you are installing the product for the first time, see Installing.

If you are installing this service pack as an upgrade, see Upgrading.

To install the service pack, see the following topics:

Related topics

To get information about all enhancements and issues corrected in this service pack, see the release notes for each component.

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