This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Web services does not restart after a computer reboot on a UNIX OS

On a UNIX OS, if processes related to web services are not started automatically after a computer restart:

  1. Make sure that the $ATRIUMCORE_HOME environment variable is defined when BMC Atrium Core components are installed.
  2. Start the Tomcat server by using the script located at TomcatServerInstallation/bin.
    You must restart the tomcat where you have deployed BMC Atrium Core web services. 

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