This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Uninstalling BMC Remedy AR System features

When you run the uninstaller, the BMC Remedy AR System binaries are removed, but the BMC Remedy AR System database remains intact.

To uninstall BMC Remedy AR System features on Windows

  1. Go to <ARSystemInstallDir>\UninstallBMCARSystem.
  2. Double-click the uninstall.exe file.
  3. Follow the wizard's prompts.

To uninstall BMC Remedy AR System features on UNIX

  1. Go to <ARSystemServer>/uninstallBMCARSystem.
  2. Run the uninstall file.
  3. Follow the wizard's prompts.

    Note

    If you customize forms, any automatically installed forms are overwritten when you perform an upgrade.

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