This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Special characters are not displayed correctly

If characters such as the trademark (™) and copyright (©) symbols are not displayed correctly, the Unicode setting for the Oracle database might have been cleared when you install BMC Remedy Action Request System (BMC Remedy AR System). For more information, see Unicode support  in BMC Remedy AR System online documentation.


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