You must meet the following software requirements before installing the BMC Remedy AR System server:
- You must have one of the following databases installed:
- Microsoft SQL Server
You must have the appropriate software installed before you install BMC Remedy AR System features and clients. The following table lists the required software for each feature or client. (Blank cells indicate no software requirement.)
|BMC Remedy AR System feature||BMC Remedy AR System||BMC Remedy Mid Tier||Web app server|
Java Runtime Environement (JRE)
Java 7u55 (for 9.0), Java 8u45 (for 9.0.1)
BMC Remedy Email Engine
BMC Remedy Flashboards
BMC Remedy Mid Tier
For Windows platforms running on an IPv6 server, BMC Remedy AR System requires Java Platform Standard Edition 7. For more information, see in the BMC Remedy AR System documentation.
For more information about compatibility with BMC and third-party products, see .