This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Running a BMC Service Request Management installation health check

You can use the Health Check utility, which is part of the BMC Service Request Management Maintenance tool, to run a post-installation health check on your files.

The health check uses a bill of materials (BOM) file from each BMC Service Request Management application to verify that the application forms and workflows that you chose to install were installed properly. The health check reports on any parts of the product that are broken.

For information about performing a health check using the BMC Service Request Management Maintenance Tool, see Collecting logs, diagnostics and performing system health check using the Maintenance Tool

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