This documentation supports the 9.0 version of BMC Remedy ITSM Deployment.

To view the latest version, select the version from the Product version menu.

Product announcements

This section describes important announcements and changes that will occur in the product. These changes can affect the way in which you configure or run the installed version of the BMC products.


While every effort is made to provide accurate, forward-looking guidance on product direction to assist our customers in buying and planning decisions, we cannot guarantee that intentions stated below are final and binding.

The following topics are provided:

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