Planning BMC Remedy shared service architecture
This section helps you to understand the shared service architecture in your BMC Remedy IT Service Management (ITSM) Suite environment, and provides guidelines for planning the architecture.
In a shared service architecture, either of the following components can be deployed as a shared service:
- BMC Remedy Mid Tier
- Enterprise Centralized Configuration Server (ECCS)
- BMC Remedy Smart Reporting deployment
The following diagram depicts an environment with all three components deployed as a shared service: